Privacy Policy & Terms of Service

🔒 Privacy Policy

Neon Tech Casino ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our FREE social gaming platform.

Our Commitment to Privacy

As a UK-based social gaming platform, we comply with the General Data Protection Regulation (GDPR) and UK data protection laws. Your privacy is fundamental to our service, and we never sell your personal data to third parties.

📊 Data Collection

Information We Collect

We collect minimal information necessary to provide our FREE social gaming service:

Account Information

• Username and email address
• Date of birth (for age verification - 18+ only)
• Country/region (for legal compliance)
• Account preferences and settings

Gaming Data

• Game scores and achievements (virtual only)
• Gaming session duration and frequency
• Favorite games and preferences
• Leaderboard participation (if opted in)

Technical Information

• IP address and browser information
• Device type and operating system
• Website usage analytics
• Error logs and performance data

🎯 How We Use Your Data

Primary Uses

• Service Provision: Enable access to games and features
• Account Management: Maintain your profile and preferences
• Age Verification: Ensure 18+ compliance
• Customer Support: Respond to inquiries and issues
• Platform Improvement: Analyze usage to enhance gaming experience

Legal Basis for Processing

Under GDPR, we process your data based on:

• Consent: When you agree to our terms and create an account
• Legitimate Interest: To provide and improve our free gaming service
• Legal Compliance: Age verification and regulatory requirements

🤝 Data Sharing

We Do NOT Sell Your Data

We never sell, rent, or trade your personal information to third parties. Your privacy is not for sale.

Limited Sharing Scenarios

We may share data only in these specific circumstances:

• Service Providers: Trusted partners who help operate our platform (hosting, analytics)
• Legal Requirements: When required by law or to protect user safety
• Business Transfer: In the unlikely event of company acquisition (users would be notified)
• Consent: When you explicitly agree to specific sharing

International Transfers

Your data is primarily stored in the UK/EU. Any international transfers comply with GDPR adequacy decisions and appropriate safeguards.

🍪 Cookies & Tracking

What Are Cookies?

Cookies are small text files stored on your device to enhance your gaming experience. We use them responsibly and transparently.

Types of Cookies We Use

Essential Cookies

• User authentication and session management
• Security and fraud prevention
• Basic site functionality

Analytics Cookies

• Understanding how users interact with our games
• Identifying popular features and content
• Improving platform performance

Preference Cookies

• Remembering your game settings
• Language and region preferences
• Customized user experience

📜 Terms of Service

Agreement to Terms

By accessing Neon Tech Casino, you agree to these Terms of Service. If you don't agree, please don't use our platform.

Service Description

Neon Tech Casino is a 100% FREE social gaming platform offering:

• Free-to-play slot games and casino-style entertainment
• Virtual credits and achievements (no real money value)
• Social features like leaderboards and competitions
• NO real money gambling, betting, or prizes

Account Responsibilities

• Provide accurate registration information
• Keep your login credentials secure
• Notify us of any unauthorized account access
• Use the platform in accordance with these terms

👤 User Conduct

Acceptable Use

You agree to use our platform responsibly and legally. This includes:

• Respecting other users and our staff
• Not attempting to hack, exploit, or damage the platform
• Not creating multiple accounts to gain unfair advantages
• Not using automated tools or bots
• Following our Responsible Gaming guidelines

Prohibited Activities

The following activities are strictly forbidden:

• Harassment, bullying, or offensive behavior
• Attempting to sell or trade virtual credits
• Reverse engineering or copying our games
• Sharing accounts or login credentials
• Any illegal activities or content

🎨 Intellectual Property

Our Content

All games, graphics, text, software, and other content on Neon Tech Casino are protected by copyright, trademark, and other intellectual property laws.

Your Rights

• Play games for personal entertainment
• Share screenshots and experiences on social media
• Participate in community discussions

Restrictions

• No commercial use of our content
• No copying, distributing, or modifying our games
• No creating derivative works without permission

⚖️ Disclaimers & Limitations

Service Availability

We strive for 99.9% uptime, but cannot guarantee uninterrupted service. Maintenance, updates, and technical issues may temporarily affect availability.

No Real Money Value

Virtual credits, achievements, and game items have NO real money value. They cannot be exchanged for cash, prizes, or anything of monetary worth.

Limitation of Liability

Since our service is completely free, our liability is limited to the maximum extent permitted by law. We're not liable for any indirect, incidental, or consequential damages.

📞 Contact Information

Data Protection Officer

For privacy-related inquiries, data requests, or concerns about how we handle your information:

Email: privacy@roadchickenrun.co.uk
Response Time: Within 30 days (as required by GDPR)

General Support

For technical support, account issues, or general questions:

Email: support@roadchickenrun.co.uk
Live Chat: Available 24/7 on our Account page
Response Time: Within 24 hours

Your Rights Under GDPR

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain types of processing
• Complaint: Lodge a complaint with the ICO (UK's data protection authority)